About Us

Established in 1981, delivering customized third party distribution services to luxury brands in multiple industries, Ferguson Associates provides invisible, high quality, physical operations and order administration to facilitate time for clientele to develop, market, sell and grow their brands.

Ferguson Associates is an invisible 3rd party pick/pack warehousing facility and container freight station that functions within the framework of your accounting system, eliminating the need to transfer data between systems.  Your customers receive documentation/communication from YOUR distribution center.

Ferguson Associates was founded in 1981 by Robert Ferguson who previously served as Vice President of Operations for both Chanel Perfumes and Ralph Lauren Fragrance Groups.

We are a family run business.  Warehouse Operations are managed by son, Ron Ferguson, who joined the business upon college graduation.  Administration is managed by wife, Maria Ferguson, who previously worked 25+ years with a Fortune 500 company and 3+ years with a small privately owned distribution business.  

The executive team maintains HazMat Certification, as required, to handle the fragrance industry commodity safely and legally.

EDI AND INVOICE PROCESSING

A requirement of many US dept stores and some boutiques, FA processes into established EDI interface systems, once a 3rd party EDI service is in place.

Internal invoice processing is input directly into your business system whenever possible.

• Sales Reporting

• Shipping Reports

• Customer Service

• Customized Invoicing Solutions

FOLLOW UP

Ferguson Associates has an unprecedented follow up and follow through process, second to none.  We remain vigilant until each process/project is complete, reminding all involved of any loose ends!

CHARGEBACK SERVICES

Charge-backs are the bane of Dept Store Vendors.  FA practices charge-back avoidance and can provide guidance  in recovery of many invalid (yet costly) charge-backs.

• EDI Processing

• C-TRAT Certified Guidance

SCANNING TECHNOLOGY

State of the art scanning technology is used to pick & pack orders and receive products

Labeling and ASSEMBLY

• UPC creation/ labeling

• Gift Set assembly

• Gift With Purchase assembly

BUSINESS ASSISTANCE

Assistance in the form of consulting, referrals and guidance is provided by Ferguson Associates through a collective 50+ years of business experience.  Help such as facilitation of C-TPat certification, establishing a business system that is right for you, reporting guidance, E commerce setup, Product Filling and Packaging solutions, International product movement and much more.